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Returns or Warranty Request

BPS Diesel · Shoemakersville, PA

Returns or Warranty Request

Need to send something back or file a warranty claim? Pick the path that matches your situation.

Do not ship anything until BPS approves an RMA. Unused & unopened parts, including the wrong part (within 30 days), go on the refund path. Installed, used, or failed parts are a parts-only warranty claim (repair, replace, or refund of the part at BPS option — not labor, towing, or downtime). Full details: Refund & Warranty Policy.

Choose your path

Refund path

Return unused / unopened or wrong part

Within 30 days · original packaging · not installed. This includes a wrong part or a part that doesn’t fit, as long as it’s still unused and unopened. Up to a 20% restocking fee may apply, and return shipping cost may be deducted from your refund or credit. Installed, damaged, electronics, special orders, and custom parts are non-returnable. Use the short unused-return form (box photo required). Don’t ship until we email your approval and return instructions. Need your order number? Find it in your account.

Not for core returns. See Cores below.

Not sure a part fits? Email sales@bpsdiesel.com before you start the job, and include the year, make, engine prefix or CPL, and order number.

Start unused return form

Policy at a glance

Wording matches our live Refund & Warranty Policy.

Returns

  • Accepted within 30 days for unused, unopened items in original packaging.
  • Up to a 20% restocking fee may apply, and return shipping cost may be deducted from your refund or credit.
  • Non-returnable: installed or damaged items, electronic products, special orders, and custom parts.
  • Contact us and get approval before you ship anything back. Unauthorized returns are not accepted.
  • Refunds go to the original payment method, typically 7–10 business days after we receive and inspect.

Warranty (parts only)

  • Warranted against defects in materials and workmanship for 90 days to 1 year, depending on the product (see product page / invoice).
  • If covered and defective, BPS will, at our option, repair, replace, or refund the purchase price of the part.
  • Not covered: labor, diagnostic time, towing, downtime, lodging, rental, or other shop charges. Return shipping cost may be deducted from your refund or credit.
  • Does not cover misuse, improper installation, contaminated oil or fuel, modifications, neglect, or normal wear.
  • Contact us first — we must approve the claim before you return the part.

Cores

  • Rebuildable cores due in 30 days in acceptable condition for credit.

Full policy: bpsdiesel.com/policies/refund-policy · Email: returns@bpsdiesel.com · Phone: (610) 628-4060 M–F 8am–5pm ET

Check RMA status

Already have an RMA number? Enter it with the email you used on your request to see where your return or warranty claim stands.

Check RMA status

Questions? returns@bpsdiesel.com · Phone (610) 628-4060

Bell Performance Solutions LLC d/b/a BPS Diesel · 1079 Shoemaker Ave, Shoemakersville PA 19555
Mail: PO Box 238, Shoemakersville PA 19555 · Phone: (610) 628-4060 · M–F 8am–5pm ET